Your privacy is our priority

55bb Privacy Policy

Full details on what information we collect, how we use it, and how your personal data is kept secure.

1

Introduction & Scope

This Privacy Policy ("Policy") is issued by the 55bb platform ("we", "us", "55bb") and applies to users ("you", "your") of the website https://55bb.lat ("Site"). This Policy describes what types of personal information we collect when you interact with us through the Site, how that information is used and stored, and what privacy rights you have.

By using the Site, you consent to the terms of this Policy. If you do not agree with this Policy, please refrain from using the Site.

This Policy was recently updated. Notice of any changes will be posted on this page. For significant changes, we may send a notice to your registered email.
2

What Information We Collect

2.1 Information You Provide Directly

When you register an account at 55bb, log in, or contact us, we may collect the following information:

  • Full name and date of birth
  • Email address
  • Mobile number
  • Password (stored in encrypted form)
  • Documents required for identity verification
  • Transaction information related to bKash, Nagad, or Rocket accounts

2.2 Automatically Collected Information

Some information is collected automatically while you use the Site:

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • Date, time, and duration of Site access
  • Pages visited and click history
  • Information collected through cookies and similar tracking technologies

2.3 Transaction-Related Information

To ensure the security and transparency of your financial transactions, we store deposit and withdrawal amounts, transaction dates and times, payment method details used (bKash, Nagad, or Rocket), and transaction status information. We never collect or store credit or debit card details.

3

Purpose of Data Use

We use the information we collect for the following purposes:

  1. Account management: To create, maintain, and secure your 55bb account.
  2. Identity verification: To prevent fraud and unauthorized access, and to confirm age verification (21+).
  3. Transaction processing: To complete deposits and withdrawals securely.
  4. Customer support: To resolve your issues and respond to inquiries — via 24/7 live chat and email.
  5. Platform improvement: For analytical purposes to further enhance Site features and user experience.
  6. Legal compliance: To comply with applicable laws and regulations.
  7. Security: To detect and prevent suspicious activity.
  8. Communications: To send important service-related notices and updates.
We do not sell your personal information to third parties. Our use of data is limited and for defined purposes only.
4

Cookies & Tracking Technologies

4.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. We use cookies to make your experience on the 55bb Site easier and more secure. They allow us to keep your login session active, measure Site performance, and analyze which pages are used most.

We use the following types of cookies:

  • Essential cookies: Required for the core functionality of the Site.
  • Session cookies: Automatically deleted when you close your browser.
  • Persistent cookies: Stored for a set period of time.
  • Analytical cookies: Used to measure Site usage.

4.2 Cookie Controls

You can reject or delete cookies through your browser settings. However, disabling certain essential cookies may cause some Site features to not function properly. To learn how to change your browser settings, refer to your browser's help section.

Cookies are essential for keeping your session active on 55bb and for completing transactions securely.

5

Data Sharing & Disclosure

55bb does not sell, rent, or commercially transfer your personal information to third parties. However, we may share information in specific circumstances:

Service Providers
Third-party organizations engaged for payment processing (bKash, Nagad, Rocket), technical infrastructure, or customer service, who are required to comply with our privacy policy.
Legal Obligations
When required by a court order, a lawful request from law enforcement, or to comply with applicable law.
Security & Fraud Prevention
To protect Site security, detect and prevent fraud, and safeguard users.
Business Transfers
In the event of a business merger, acquisition, or asset transfer, subject to data protection conditions.
With Your Consent
Information may be shared for other purposes based on your explicit written consent.
6

Data Security Measures

SSL Encryption

All data transmitted to and from the Site is protected by SSL (Secure Socket Layer) encryption technology. This ensures that no third party can decode your information.

Password Protection

Your password is never stored in plain text. It is encrypted using industry-standard hashing algorithms. No 55bb employee can access your password.

Access Controls

Only authorized personnel can access your data, and only when necessary. Every access is logged and regularly audited. Any unauthorized access is acted upon immediately upon detection.

Secure Data Centers

Our data is stored on secure servers with physical security measures, firewalls, and regular security testing in place.

Two-Factor Authentication

Two-Factor Authentication (2FA) is available as an additional security layer for your account, protecting it from unauthorized access.

Regular Security Reviews

Our security team conducts regular vulnerability testing and security audits to keep your information at the highest level of protection.

No method of transmitting data over the internet is 100% secure. We make every effort, but we cannot guarantee complete security. If you notice any suspicious activity, contact us immediately at [email protected].
7

Data Retention Period

We retain your information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

  • For active accounts: for the entire duration the account remains active.
  • After account closure: for a defined period to meet applicable legal requirements.
  • Transaction data: for the period required under financial regulations.
  • Data related to legal claims: until the claim is resolved.

Once the defined period ends, data is securely deleted or anonymized so that it can no longer be used to identify you.

8

Your Privacy Rights

Regarding your personal information at 55bb, you have the following rights:

Right of Access
The right to know what information we hold about you.
Right to Rectification
The right to correct inaccurate or incomplete information.
Right to Erasure
The right to request deletion of your data in certain circumstances.
Right to Object
The right to object to the processing of your data for specific purposes.
Data Portability
The right to receive your data in a structured, commonly used format.
Right to Restriction of Processing
The right to request that data processing be temporarily paused in certain circumstances.

To exercise any of the above rights, email us at [email protected]. We will process your request within a reasonable time. However, certain data may not be deleted due to legal obligations or legitimate interests.

9

Protection of Minors

55bb is a platform for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. An age verification process is carried out at the time of account registration.

If we are informed that a minor's information has been collected inadvertently, we will immediately delete that information and close the associated account. If you have any information about this, please contact us at [email protected].

10

Policy Changes & Updates

55bb reserves the right to review and update this Privacy Policy from time to time. The Policy may change due to business changes, the addition of new services, or legal requirements.

  • For significant changes, we will send advance notice to your registered email.
  • The date of change and a brief description will be published on this page.
  • Continued use of the Site after an updated Policy is published will be considered your acceptance of the new Policy.
  • If you do not agree to a significant change to the Policy, you may close your account.
We recommend visiting this page regularly to stay informed about the latest version of the Policy.
11

Contact Us

Privacy Inquiries

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact our support team. We provide support in both Bengali and English, 24/7.

[email protected]

Direct support is also available via live chat.

Related pages: Terms & Conditions  |  Responsible Gaming  |  FAQ